Shipping policy

Last Updated: August 10, 2026

At Dajanee Reynaldo Store, we understand that receiving your order is an important part of your shopping experience. We carefully prepare each order and work to provide reliable delivery with clear communication from checkout to arrival.

This Shipping Policy explains how your order is processed, shipped, and delivered.

Shipping Information

Dajanee Reynaldo Store currently ships orders within:

The United States only

At this time, we do not offer shipping to Canada or any other countries outside the United States.

All orders must be shipped to a valid residential or commercial address located within the United States.

Order Processing

After your order has been placed, our team begins preparing your items for shipment.

Our standard order processing time is:

1–3 business days

Processing includes:

Reviewing your order details
Confirming payment
Preparing products for shipment
Packaging your order carefully

Orders placed on weekends or holidays will begin processing on the next available business day.

During periods of increased order volume, processing may take slightly longer.

Delivery Time

Once your order has been processed and shipped, estimated delivery time is:

3–7 business days

Delivery times may vary depending on:

Shipping destination
Carrier availability
Weather conditions
Holidays
Unexpected transportation delays

Please note that delivery estimates are not guaranteed delivery dates.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to become available.

If you have questions regarding your shipment, please contact our customer support team.

Shipping Address Accuracy

Please make sure your shipping information is complete and accurate before submitting your order.

Customers are responsible for providing:

Correct name
Complete street address
Apartment or unit number (if applicable)
City
State
ZIP code
Contact information

If incorrect information is provided, delays or delivery issues may occur.

If you notice an error after placing your order, please contact us immediately. We will make reasonable efforts to assist, but changes cannot be guaranteed after shipment preparation begins.

Shipping Delays

While we work to ensure timely delivery, some delays may occur due to circumstances outside our control.

These may include:

Carrier delays
Severe weather
Holiday shipping periods
Transportation interruptions
Other unexpected events

Dajanee Reynaldo Store is not responsible for delays caused by shipping carriers or events beyond our reasonable control.

Delivered but Missing Packages

If your tracking information shows that your order has been delivered but you cannot locate your package, we recommend:

Checking your delivery area.
Checking with household members.
Checking with neighbors if appropriate.
Contacting the shipping carrier.

If you need additional assistance, please contact us and we will help review the situation.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within:

7 days after delivery

Please include:

Order number
Description of the issue
Photos of the product and packaging

Our team will review your request and provide the appropriate solution.

Order Changes and Cancellations

If you need to cancel or update your order, please contact us as soon as possible.

Because orders are processed quickly, we cannot guarantee changes after fulfillment has started.

Once an order has shipped, it must follow our Return & Refund Policy.

Contact Information

Dajanee Reynaldo Store

Email:
buita341647@gmail.com

Telephone:
559-624-2106

Address:

4949 W Cypress Ave
Visalia, CA 93277
United States